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      Canon ITS

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      Printer Tech Support Interview

      Apr 29, 2017
      Anonymous employee
      Albuquerque, NM
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Canon ITS (Albuquerque, NM)

      Interview

      First we had to take a technical and computer test. If we passed that we had an face to face interview with an HR rep and then one of the supervisors. If that was passed then we had to take simulated communications test at the Albuquerque unemployment office. And finally I had to go get a drug test done.

      Interview questions [1]

      Question 1

      Can you tell me a time when you had to deal with a difficult person.
      Answer question

      Canon ITS interviews FAQs

      • Printer Tech Support applicants have rated the interview process at Canon ITS with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 84.6% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Canon ITS as a Printer Tech Support according to 1 Glassdoor interviews include:

        Drug test:  33%

        Presentation:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Technical Support Representative(11) ;
        2. Tech Support Representative(9) ;
        3. Technical Support(4) ;
        4. Customer Service Representative(3) ;
        5. Sales Representative(3) ;
        6. Learning And Development Specialist(2) ;
        7. Operations Supervisor(2) ;
        8. Tech Support(2) ;
        9. Tech Support Representative I(2) ;
        10. Technical Support Representative II(2) .


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