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      Canon U.S.A.

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      Technical Support Representative Interview

      Nov 16, 2015
      Anonymous employee
      Chesapeake, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 1 day. I interviewed at Canon U.S.A. (Chesapeake, VA) in Oct 2011

      Interview

      there was a brief phone interview, then you came to the company building for in-person interview. You were put in a room alone with a computer and a phone, someone would call in and you follow a script, the "customer" would maybe act irritable or upset so Canon was testing your soft skills as well as technical ability.

      Interview questions [1]

      Question 1

      do you think you can handle irate customers? Was also asked about how much pay you were expecting and the hours in which you could work
      1 Answer

      Canon U.S.A. interviews FAQs

      • Technical Support Representative applicants have rated the interview process at Canon U.S.A. with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Representative roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Canon U.S.A. overall takes an average of 27 days.
      • Common stages of the interview process at Canon U.S.A. as a Technical Support Representative according to 1 Glassdoor interviews include:

        Personality test:  33%

        Skills test:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(73) ;
        2. Senior Account Executive(47) ;
        3. Manager(33) ;
        4. Marketing Specialist(25) ;
        5. Field Service Technician(22) ;
        6. Analyst(20) ;
        7. Sales Representative(19) ;
        8. Senior Digital Service Specialist(17) ;
        9. Marketing(16) ;
        10. Specialist(15) ;
        11. Director(13) ;
        12. Account Representative(12) ;
        13. Sales Manager(11) ;
        14. Senior Manager(11) ;
        15. Senior Specialist(11) .


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    • Jobs at Canon U.S.A.

      175 jobs in United States
      Field Service Manager
      Norcross, GA
      ·
      $7K - $116K /yr
      (Employer provided)
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      Production Specialist
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      ·
      $54K - $82K /yr
      (Employer provided)
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      Sales Manager
      Itasca, IL
      ·
      $62K - $93K /yr
      (Employer provided)
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      Field Service Technician I
      Beaverton, OR
      ·
      $19 - $26 /hr
      (Employer provided)
      View job
      Logistics Advisor
      Melville, NY
      ·
      $77K - $116K /yr
      (Employer provided)
      View job
      View all Technical Support Representative Jobs