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      Canonical

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      Technical Author Interview

      Mar 24, 2026
      Anonymous employee
      McMurdo Station
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Canonical (McMurdo Station) in Aug 2022

      Interview

      Overly verbose essay quiz, pseudoscientific aptitude tests, numerous video interviews with a "hiring lead" and employees who should be doing something more productive with their time, culminating in a boss battle with the CEO.

      Interview questions [1]

      Question 1

      How did others perceive you in high school?
      Answer question

      Other Technical Author Interview Reviews for Canonical

      Technical Author Interview

      Feb 3, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Canonical

      Interview

      As others have surely mentioned, it's very long. CV+ Cover letter, then a written interview, then 2 interviews with other team memebers, then a psychometric test, then an HR interview (at which point they ask you for a salary range). And then they rejected with a reason that they could have picked up from the CV at the very start (making me believe that it was probbaly the salary range that they refuse to give). TLDR: Don't waste the time of applicants.

      Interview questions [1]

      Question 1

      Very long written interview with at least 15 questions.
      Answer question
      2

      Technical Author Interview

      May 1, 2026
      Anonymous Interview Candidate
      Minneapolis, MN
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Canonical (Minneapolis, MN) in Jan 2026

      Interview

      My interview process at Canonical took FIVE months before I ultimately turned them down. tl;dr: Canonical prides itself on having a unique and thorough interview process. It's certainly both of those things, but it's probably not worth it in the end. Here are the details of my ridiculously long journey. I completed the infamous written interview and psychometric assessment, and then had my first interviews with would-be peers about a month later. Ten days after those interviews (which went very well, I really enjoyed talking people who might be future colleagues), I met with a Talent Scientist to assess possible team fit. That was the first time salary range was discussed. I stated my salary range and it sounded like Canonical would be amenable to it. The following week, I was given a written assessment--a "take home test", if you will. It was basically to get an idea of how I would edit and categorize theoretical test documentation, along with creating an example of how I would document a simple real-world procedure. (I was prompted to write technical instructions for making a cup of tea. Yes, really.) After two weeks of radio silence, I was contacted again and I interviewed with the team lead three weeks after the written assessment. This was the fourth person I had interviewed with, and I still couldn't get a direct answer on exactly what position I was interviewing for. I applied for "Technical Author (multiple roles and seniority levels)", and apparently they were still trying to determine my "best fit." Two weeks later, I met with the Staff Product Manager, who finally provided more clarity on the team they were considering me for. That interview went really well and the PM sounded very excited, but that was followed by three more weeks of no response, despite a few emails from me asking for updates. Surprisingly, the person who was my original designated Hiring Lead--this process took so long that they apparently changed leads, but exactly when that happened wasn't very clear--reached out to me for sixth interview. Once again, the interview seemed to go well. The role I was interviewing for finally seemed defined, and Canonical seemed eager to bring me on. And then I didn't hear anything for a full month. Nothing. After my third follow-up email in as many weeks, I assumed I was no longer in the running. But then out of nowhere, the team lead who I had first interviewed with over two months earlier wanted to schedule a call. The email stated "I think we have a good fit here, but it could be hard to meet your salary expectations, so we'll need to look at that closely." During that meeting--almost five months to the day after submitting my written interview--they said that the posted range for my position was about $15k below the range I had discussed with them four months prior, and it would be tough for them to go much higher. Thankfully I had received another offer the day before, and I was finally able to bring the arduous process to a merciful end.
      3

      Technical Author Interview

      Feb 17, 2025
      Anonymous Interview Candidate
      Bangkok
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Canonical (Bangkok) in Feb 2025

      Interview

      Lengthy written interview with over 30 questions. Aptitude test was fast but challenging. Interviews were scheduled one after the other on subsequent days. Interviewers were polite and asked similar questions to the written interview.

      Interview questions [1]

      Question 1

      What is the most important part of the documentation process for you?
      Answer question

      Canonical interviews FAQs

      • Technical Author applicants have rated the interview process at Canonical with 3.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 13% positive. To compare, the company-average is 14.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Author roles take an average of 23 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Canonical overall takes an average of 51 days.
      • Common stages of the interview process at Canonical as a Technical Author according to 8 Glassdoor interviews include:

        One on one interview:  21%

        Skills test:  21%

        Personality test:  18%

        IQ intelligence test:  14%

        Other:  11%

        Phone interview:  11%

        Group panel interview:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(96) ;
        2. Engineering Manager(20) ;
        3. Sales Development Representative (SDR)(14) ;
        4. Senior Software Engineer(12) ;
        5. Sales(11) ;
        6. Director(8) ;
        7. Manager(8) ;
        8. Product Manager(8) ;
        9. Technical Support Engineer(8) ;
        10. Software Developer(6) ;
        11. Software Engineer I(6) ;
        12. Project Manager(5) ;
        13. Sales Executive(5) ;
        14. Cloud Operations Engineer(4) ;
        15. Engineer(4) .


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      Jobs at Canonical

      4 jobs in United States
      Technical Author (multiple roles and seniority levels)
      Douglas, Scotland
      ·
      £101K - £116K /yr
      (Glassdoor est.)
      View job
      Cloud Support Engineer
      London, England
      ·
      £84K - £120K /yr
      (Glassdoor est.)
      View job
      Community Engineer (multiple roles and seniority levels)
      Douglas, Scotland
      View job
      Business Services Team Manager
      Douglas, Scotland
      ·
      £27K - £37K /yr
      (Glassdoor est.)
      View job
      View all Technical Author Jobs