I applied online. I interviewed at Capital Group (Norfolk, VA) in Aug 2016
Interview
1st and 2nd interview was over the phone, taking place days apart. 3rd interview was over the internet. They sent me a link to ensure my computer was compatible before the interview actually took place. 4th and final interview was about two hours and consisted of a listening session, the panel interview and a tour of the facility.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customer
I applied online. The process took 3 weeks. I interviewed at Capital Group (Irvine, CA) in Apr 2026
Interview
First was a Zoom interview w/ recruiter. If you move in then it's two in person interviews on the same day with different hiring managers. Standard STAR format questions. They give you a tour of the campus and offices to give you a sense of the working environment.
I applied online. I interviewed at Capital Group in Apr 2026
Interview
Recruiting screen. Invitation to interview came three business days after I applied. Pretty standard questions, the recruiter was nice and supportive. My only complaint was that they told me to reach out with questions and strongly implied I would be moving forward. After some time has passed I reached out with questions. Didn’t hear anything until I got an automated email telling me the position was filled.
Interview questions [1]
Question 1
Tell me about a difficult customer, how did you navigate the interaction and resolve the conflict?
They were quick to get back to me, I have my interview coming up so ill see how that goes! Hopefully I get an offer to work here:) it is quite a drive and wonder if it could be all remote as well