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I want to start by apologizing for the experience you had interviewing at Capital Group. I understand how this must have been frustrating and appreciate you taking the time to leave us feedback. You’ve highlighted a few key areas that we’re working to address, specifically with our scheduling process and timeliness to interviews, and I can assure you we’re taking your feedback seriously. If you’d like to discuss more please feel free to contact me directly at dianne_anderson@capgroup.com.