I applied online. I interviewed at Capital One in Jan 2018
Interview
Behavioral and Customer Service oriented. One on one interview. Allot of situational questions. Setting up and getting, and going through the process was easy. I heard back the same day.
Interview questions [1]
Question 1
Tell me about a time you were trying to help the customer, but policies didn't allow it.
The interview process was lengthy but were fairly easy. Everything was virtual or on the phone. After the interviews I received an a call with an offer and a follow up email right after.
phone interview, in person interview that asked about your job history and then they process was behavior style questions. After the interview got a call from the recruiter a couple days later and accepted the position.
Fraud Account Supervisor applicants have rated the interview process at Capital One with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Capital One as a Fraud Account Supervisor according to 4 Glassdoor interviews include:
Skills test: 20%
Background check: 20%
Phone interview: 10%
IQ intelligence test: 10%
Personality test: 10%
Drug test: 10%
Presentation: 10%
One on one interview: 10%
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