I applied online. The process took 4 weeks. I interviewed at Capitol Canary
Interview
Interview process was decent but in the end I was ghosted after a handful of interviews. After reaching out for feedback from both the recruiter and other people I interviewed I still was provided no feedback. Terrible look and tough for people trying to get in a job with a recession.
Interview questions [1]
Question 1
Tell me a time when you had to resolve a conflict with either a client or supervisor and how did you go about it and what was the result.
I applied online. The process took 4 weeks. I interviewed at Capitol Canary (Washington, DC) in Nov 2018
Interview
The interview process was overall a positive experience, despite not getting an offer at the end of it all. At times, they were not very responsive and I had to follow up on multiple occasions.
Customer Success Manager applicants have rated the interview process at Capitol Canary with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 29 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Capitol Canary overall takes an average of 36 days.
Common stages of the interview process at Capitol Canary as a Customer Success Manager according to 2 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 40%
Group panel interview: 20%
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