I applied online by sending my resume and cover letter to the e-mail address posted. I would suggest making the best of your resume by detailing your sales experience ( preferably high end retailers or accessories sales). I was called in for an initial interview with the Store Manager. The questions were very typical retail interview questions. She asked me about my life and my hobbies, and why I wanted to work at Michael Kors specifically. I was called two days later to come in for an "interactive", in which I role played as a sales associate with other employees. ( The idea is to have you as a "greeter" for the store, but the day I went in it there was not enough traffic). I would suggest being friendly, and know your stuff! It's not hard to google information on the brand, Michael Kors's culture and "6 essential" items he thinks a women should have.