Sales Consultant applicants have rated the interview process at CarMax with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 59.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Consultant roles take an average of 8 days to get hired, when considering 292 user submitted interviews for this role. To compare, the hiring process at CarMax overall takes an average of 12 days.
Common stages of the interview process at CarMax as a Sales Consultant according to 292 Glassdoor interviews include:
Phone interview: 17%
One on one interview: 15%
Drug test: 15%
Background check: 13%
Skills test: 10%
Group panel interview: 9%
Personality test: 8%
Presentation: 8%
IQ intelligence test: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at CarMax (Irvine, CA) in May 2019
Interview
1. Carmax calls you and Sets up a Phone interview.
2. Phone interview, if you sound promising they invite you for an in person interview
3. Schedule the In person Interview
4. In person interview with 1 of the managers. Sales portion with a second Manager observing.
5. Post review they offer you to come back for a final interview with the GM.
During stage 2 the managers stated that I did a great Job and would love to call me back for a 3rd interview the next day, they would call me to schedule. They didn't call me until 6 days later, I had already decided I wasn't going to work for a company that can't keep its promises to call back applicants. They proceeded to Send me an Email saying they had "chosen other candidates" (shame because I really wanted to go with them) Their process could use some work. Do not Interview here if you are looking for something quick, they take their time and have a corporate, snails pace to hire process.
Interview questions [1]
Question 1
Phone Interview has many questions about what your goals are, why carmax.
In person interview is a typical: describe a time when you went above and beyond for a client etc.
First interview over the phone. Second in person with a mock car sale. Currently waiting to hear back whether I will be considered for a final interview at the moment.
Interview questions [1]
Question 1
Tell me when you went out of your way and above for a manager.
I applied online. I interviewed at CarMax (Oceanside, CA)
Interview
I had a disappointing experience with interview process. After submitting an online application, I was contacted by a hiring manager/recruiter who scheduled a 20-minute phone interview for a specific date and time.
Unfortunately, no one called at the agreed-upon time, and I did not receive any communication explaining the missed interview or offering to reschedule. A few days later, I received an automated rejection email.
The lack of communication and professionalism throughout the process was frustrating. If a company chooses to move forward or not move forward with a candidate, at least a basic courtesy and timely communication is expected.
Interview questions [1]
Question 1
Are you available for a 20 minutes phone interview next week?
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Interview questions [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?