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      Carbon Black

      Part of VMware

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      Senior Technical Support Engineer Interview

      Nov 15, 2017
      Anonymous employee
      Waltham, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Carbon Black (Waltham, MA) in Oct 2017

      Interview

      Went through three rounds of non-technical and technical phone screens (each about 30-45 minutes). I was then invited to an on-site interview where I met with 4-5 interviewers. Although some of the questions were technical in nature, I got the sense that finding a good fit for the corporate culture was a focus of some of the questions. Worked with a couple of Carbon Black's recruiters and they were great throughout the process. Hiring manager and all interviewers were down-to-earth and engaging, making me feel very comfortable the entire time.

      Interview questions [1]

      Question 1

      Explain your greatest strength.
      Answer question

      Other Senior Technical Support Engineer Interview Reviews for Carbon Black

      Senior Technical Support Engineer Interview

      Oct 1, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Carbon Black

      Interview

      The overall interview process from application to offer lasted 1 month and consisted of a screener call with the recruiter, two technical interviews conducted by video, a phone call with the hiring manager, and an in-person interview at the main office with a variety of people. I was impressed by how the company accurately portrayed this process on their website, and appreciated the timely manner in which everything happened.

      Interview questions [1]

      Question 1

      Extensive questions were asked about Linux background, ability to record and interpret packet captures, how to isolate a problem between servers and endpoint clients, and overall level of comfort using a CLI interface.
      Answer question

      Carbon Black interviews FAQs

      • Senior Technical Support Engineer applicants have rated the interview process at Carbon Black with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Senior Technical Support Engineer roles take an average of 22 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Carbon Black overall takes an average of 20 days.
      • Common stages of the interview process at Carbon Black as a Senior Technical Support Engineer according to 2 Glassdoor interviews include:

        Phone interview:  33%

        One on one interview:  33%

        Drug test:  17%

        Presentation:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Sales(8) ;
        2. Sales Development Representative (SDR)(8) ;
        3. Sales Development Representative(6) ;
        4. Sales Engineer(6) ;
        5. Inside Sales Representative(5) ;
        6. Software Engineer(5) ;
        7. Account Manager(4) ;
        8. Customer Success Manager (CSM)(4) ;
        9. Director(4) ;
        10. Account Executive(3) ;
        11. Customer Success Manager(3) ;
        12. Engineer(3) ;
        13. Associate Software Engineer(2) ;
        14. Consultant(2) ;
        15. Recruiter(2) .


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