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      Carbonite

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      Technical Support Interview

      Nov 3, 2015
      Anonymous Interview Candidate
      Boston, MA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Carbonite (Boston, MA) in Jan 2015

      Interview

      Submitted resume online, had HR interview me over the phone with basic questions about compensation and previous experience. Then a hiring manager called me next week where we got more detail into the job role; things went well. The next week a 2 hour interview was setup for the role where I would meet 2 hiring managers and the HR person. I found the HR person to be rude, naively callous, and invasive with the questioning. The hiring managers questions were were fine and mostly about what I would be my potential job responsibilities. After reading the reviews, I am secretly kind of glad I didn't get this job.

      Interview questions [1]

      Question 1

      How can your previous experience impact this role?
      Answer question
      1

      Carbonite interviews FAQs

      • Candidates applying for Technical Support roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Carbonite overall takes an average of 22 days.
      • Common stages of the interview process at Carbonite as a Technical Support according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Success Manager(11) ;
        2. Software Engineer(7) ;
        3. Tech Support(7) ;
        4. Technical Support(5) ;
        5. Technical Support Engineer(5) ;
        6. Principal Software Engineer(4) ;
        7. Senior Software Engineer(4) ;
        8. Software Engineer Co-Op(4) ;
        9. Technical Support Agent(4) ;
        10. Technical Support Representative(4) ;
        11. Customer Success Manager (CSM)(3) ;
        12. Engineer(3) ;
        13. Marketing(3) ;
        14. Sales(3) ;
        15. Technical Support Specialist(3) .


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