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      CareOregon

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      Customer Service Representative Interview

      Oct 18, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at CareOregon

      Interview

      Teams interview with two supervisors. They said they would contact whether it was a job offer or denial- never heard back from them. The questions bordered on inappropriate with regards to personal beliefs.

      Interview questions [1]

      Question 1

      What do you think about the homeless problem in Portland?
      Answer question
      1

      Other Customer Service Representative Interview Reviews for CareOregon

      Customer Service Representative Interview

      Sep 9, 2015
      Anonymous Interview Candidate
      Portland, OR
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at CareOregon (Portland, OR) in Feb 2014

      Interview

      I had a phone interview in which the lady seemed perfectly normal and reasonable at first. She asked me some standard phone screening questions, we went over my resume (current position, skills, etc) then she invited me to come meet her in person. Coming in person was a totally different experience. It became clear to me that the supervisor doing the hiring was extremely unprofessional and disorganized. She was rude and even stopped me during my interview to make a personal phone call, which she didn't seem to think was a big deal at all. I had everything she was looking for and she even told me herself, but she was very aloof and refused to make eye contact and kept doing unprofessional things likes playing with the telephone cord during our interview and looking out in the hall every time someone passed by. It was so bizarre and I've never had someone so incompetent and immature interview me. I was glad to just get out of there. I didn't bother to move onto any other steps because if she was going to be my supervisor, I know my life would have been a living nightmare.

      Interview questions [1]

      Question 1

      Can you handle a high volume environment
      Answer question
      11

      CareOregon interviews FAQs

      • Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at CareOregon overall takes an average of 37 days.
      • Common stages of the interview process at CareOregon as a Customer Service Representative according to 2 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(10) ;
        2. Panel Coordinator(5) ;
        3. Supervisor(5) ;
        4. Care Coordinator(4) ;
        5. Customer Service Representative (CSR)(3) ;
        6. Administrative Assistant(2) ;
        7. Behavioral Healthcare Coordinator(2) ;
        8. Grievance and Appeals Specialist(2) ;
        9. Manager(2) ;
        10. Patient Care Coordinator(2) ;
        11. Pharmacist(2) ;
        12. Senior CopyWriter(2) .


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      Jobs at CareOregon

      2 jobs in United States
      Provider Relations Specialist II
      Salem, OR
      ·
      $67K - $82K /yr
      (Employer provided)
      View job
      Registered Nurse / RN - Utilization Management I
      Portland, OR
      ·
      $102K - $125K /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs