At first the interview went fine, with basic, why work in this bank and experience, how would relate to field. When asked if I speak Chinese and stated no. The interviewer stated that the position requires it. I displayed that position description and it states that Mandarin would be a PLUS, not mandatory. With my past experience in the mortgage industry, I understand that there would be a language barrier with Chinese but the documents would officially be in english, thus would barley hinder the work process. But it was obvious that the whole mood changed and the interviewer already made their decision. Even stating to undercutting the salary to $15/hr. I've had multiple interview request from this bank and their branch offices for their mortgage department/client services. All came down to able to communicate with clients, if anything PLEASE STATE THAT MANDARIN/CANTONESE IS REQUIRED IT IS A REQUIREMENT. To not waste anyone's time.