Senior Customer Support Engineer applicants have rated the interview process at Celonis with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Customer Support Engineer roles take an average of 36 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Celonis overall takes an average of 32 days.
Common stages of the interview process at Celonis as a Senior Customer Support Engineer according to 2 Glassdoor interviews include:
Background check: 18%
Presentation: 18%
One on one interview: 18%
Group panel interview: 9%
IQ intelligence test: 9%
Phone interview: 9%
Skills test: 9%
Drug test: 9%
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I applied online. The process took 4 weeks. I interviewed at Celonis (Bengaluru) in Dec 2021
Interview
I had around 4 rounds of interview for 30 min to 1 hr duration. Process took more than 1 month. Questions were around process, itil, tool utilization, how to handle issues and customers.
Interview questions [1]
Question 1
How do you handle P1 issues. How do you inform stakeholders about priority issues. How do you priotize issues.
I applied online. The process took 6 weeks. I interviewed at Celonis (Madrid) in Sep 2021
Interview
The interview process was quite long and it consisted in the following phases:
1. 30 minutes call with HR going through the resume.
2. Skills assessment.
3. Videocall interview with manager.
4. 1:30 hrs videocall including a presentation about a determined topic.
5. Videocall technical interview.
Interview questions [2]
Question 1
Q: Why did motivate you to apply for this position?