Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Cengage

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Cengage reviews | Cengage jobs | Cengage salaries | Cengage benefits
      Cengage interviewsCengage Customer Support interviewsCengage interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Interview

      Dec 7, 2020
      Anonymous Interview Candidate
      Cincinnati, OH
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Cengage (Cincinnati, OH) in Nov 2020

      Interview

      Recruitment failed to contact me back until three weeks after the interview, and stated they'd contact me back either way. Didn't happen from them, so I had to follow up on my own. Seems an unprofessional environment.

      Interview questions [1]

      Question 1

      Tell us about a time you failed at something, and what did you learn from it.
      Answer question