I applied online. The process took 4 days. I interviewed at Chase (Los Angeles, CA) in May 2013
Interview
Very Easy, interviewed with two branch managers at their branch. I feel they were mostly interviewing to see if my personality was a match, luckily it was. I had a follow up phone call with the DM and he told me he trusted the branch manager's intuition.
The branch manager was super friendly and easy to talk to. The only downside was that the interview started almost 30 minutes late even though I was on time. I had scheduled it during my lunch break at work, so the delay made things feel a bit rushed.
It was good and very very interesting. Need more clarity on the process and expectations. Will not interview again. Good role not a good fit for me personally. Process was little confusing and communication
Had a phone interview. A couple days later was called and asked to interview in person at one of their locations by a branch director. Those were the only two interviews I had.
Interview questions [1]
Question 1
They asked me to "role play" a situation where I forgot to give the customer back an important document.