I applied online. The process took 3 weeks. I interviewed at Chase (San Antonio, TX) in Oct 2016
Interview
First it started with a video interview, and then I had an interview with the branch manager . I would say the process was overall quick, I didn’t hear back from them right away which I didn’t mind.
Interview questions [1]
Question 1
How does job experience prepare you to work at chase?
Well it was very casual. Asked for basic information on past experience and education. Asked if I was comfortable handing money and interacting with customers. Very easy and similar to what you would expect from a retail position
Interview was quick. Interviewed with HR and then the branch the branch manager. Interview questions were STAR method questions and asked about past customer service experience. They take you around and introduce you to others at the branch
Interview questions [1]
Question 1
It’s basically the STAR method questions. Questions based on customer service and sales
not bad at all, quite lengthy the human recourse lady was helpful and I got to ask a lot of questions. they would ask you about your last job expereince and also expectations