I applied online. The process took 2 weeks. I interviewed at Chase (Fremont, CA) in Aug 2010
Interview
Applied on the website and was contacted by a HR person for a phone interview. It was fairly basic with just questions on which locations I'd be interested in and what previous experience I had. They forwarded my information to the local branch manager who called me in for an interview with himself and the Assistant Sales Manager. They asked me again some basic questions about myself and told me they'd be in touch. I got the call for the job offer about one week later.
Interview questions [1]
Question 1
Why work for Chase? What is your long term career goal?
The branch manager was super friendly and easy to talk to. The only downside was that the interview started almost 30 minutes late even though I was on time. I had scheduled it during my lunch break at work, so the delay made things feel a bit rushed.
It was good and very very interesting. Need more clarity on the process and expectations. Will not interview again. Good role not a good fit for me personally. Process was little confusing and communication
Had a phone interview. A couple days later was called and asked to interview in person at one of their locations by a branch director. Those were the only two interviews I had.
Interview questions [1]
Question 1
They asked me to "role play" a situation where I forgot to give the customer back an important document.
Personal Banker applicants have rated the interview process at Chase with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker roles take an average of 20 days to get hired, when considering 114 user submitted interviews for this role. To compare, the hiring process at Chase overall takes an average of 21 days.
Common stages of the interview process at Chase as a Personal Banker according to 114 Glassdoor interviews include:
One on one interview: 19%
Drug test: 15%
Phone interview: 14%
Background check: 13%
Skills test: 11%
Presentation: 7%
Personality test: 7%
Group panel interview: 6%
IQ intelligence test: 5%
Other: 1%
Here are the most commonly searched roles for interview reports -