I applied through an employee referral. The process took 2 weeks. I interviewed at Chase (Chicago, IL) in Feb 2015
Interview
I am still waiting to hear back from Chase. With or without an offer. My situation is different from most on here. I have a best friend who works for Chase. With his help I scored an interview for an "internal only" position. Which is insane because I never worked for Chase or have any banking expirence. I got the branch managers contact info and scheduled an interview within a few days. Interview went well. Typical background questions. They are big in role playing so be prepared for the awkward situation. Interviewer told me I'd get an interview with the district manager. I scored that interview a week later. I Nailed that one too. More get to know you questions and oh yes....role playing. District manger told me I'd hear from them by the end of this current week. Today is Friday so I'm hoping I hear from them today as this is the end of that week. In all good expierence. Just be yourself be knowledgeable of products and emphasize customer service and the convienence of banking with Chase.
Process has taken
15 days so far but that's from first interview until now.
The branch manager was super friendly and easy to talk to. The only downside was that the interview started almost 30 minutes late even though I was on time. I had scheduled it during my lunch break at work, so the delay made things feel a bit rushed.
It was good and very very interesting. Need more clarity on the process and expectations. Will not interview again. Good role not a good fit for me personally. Process was little confusing and communication
Had a phone interview. A couple days later was called and asked to interview in person at one of their locations by a branch director. Those were the only two interviews I had.
Interview questions [1]
Question 1
They asked me to "role play" a situation where I forgot to give the customer back an important document.
Personal Banker applicants have rated the interview process at Chase with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker roles take an average of 20 days to get hired, when considering 114 user submitted interviews for this role. To compare, the hiring process at Chase overall takes an average of 21 days.
Common stages of the interview process at Chase as a Personal Banker according to 114 Glassdoor interviews include:
One on one interview: 19%
Drug test: 15%
Phone interview: 14%
Background check: 13%
Skills test: 11%
Personality test: 7%
Presentation: 7%
Group panel interview: 6%
IQ intelligence test: 5%
Other: 1%
Here are the most commonly searched roles for interview reports -