Front of House Team Member applicants have rated the interview process at Chick-fil-A Restaurants with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 78.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Front of House Team Member roles take an average of 10 days to get hired, when considering 41 user submitted interviews for this role. To compare, the hiring process at Chick-fil-A Restaurants overall takes an average of 11 days.
Common stages of the interview process at Chick-fil-A Restaurants as a Front of House Team Member according to 41 Glassdoor interviews include:
One on one interview: 35%
Skills test: 18%
Background check: 13%
Personality test: 13%
Phone interview: 7%
Group panel interview: 7%
Presentation: 3%
Other: 1%
Drug test: 1%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Chick-fil-A Restaurants
Interview
The interview process included three separate interviews. The first was a basic screening focused on availability and general interest in the position. The second interview went more in depth about customer service experience and teamwork. The final interview was with higher-level management and focused on character, work ethic, and fit with the company’s values. Overall, the process was organized but thorough.
Interview questions [1]
Question 1
I explained how I stayed calm, listened to the customer’s concerns, and worked toward a solution while maintaining a positive attitude. I emphasized communication and professionalism.
They ask about your school, availability, and capabilities. And they tell you about having hospitality and that you need to say my pleasure and the position you applied for. And if u make it, they get u ready for orientation.
I applied online. I interviewed at Chick-fil-A Restaurants
Interview
I've applied for 2 locations and had interviews there. It depends on the restaurant and the manager there for each since they're independently-operated. It takes 3 rounds, but you first meet the supervisor. However, you might meet the manager in first round.
It was pretty okay, though.