I applied online. The process took 1 week. I interviewed at China Mobile (Lanzhou, Gansu) in Jan 2018
Interview
The interview is quiet easy and the questions are basic. They only require the strong communication skills of Customer Service Representative. if you can speak and write chinese and that would be a great assset
I attended an online assessment first, and after around 2 month got the first round interview, with hr I believe, and third round is the VP or Director level interview.
It was via Zoom. The process only asked some simple questions, They asked my background, how did I hear about this job, when was my earliest available time. They were nice people.
Customer Service Representative applicants have rated the interview process at China Mobile with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 47.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 15 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at China Mobile overall takes an average of 23 days.
Common stages of the interview process at China Mobile as a Customer Service Representative according to 3 Glassdoor interviews include:
Group panel interview: 100%
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