I applied online. The process took 1 week. I interviewed at Chipotle (Westport, CT) in Jun 2016
Interview
Applied online and got an email 3 days later with a date and time for an interview for the following week. I went in and spent about 25 minutes talking to the general manager. Following that, he walked into the back and came back out and offered me the job on the spot. I came in 3 days later for orientation and training and was working the next day.
Tell me one positive and one negative thing that has happened to you in a retail or customer service scenario, how did you deal with each? How did they make you feel?
I applied online. I interviewed at Chipotle (Bixby Knolls, CA) in Jul 2026
Interview
The interview was pretty easy, but I had to wait 30 to 40 minutes after my interview was scheduled to be interviewed. Inside the Chipotle, it was extremely hot and really uncomfortable, but other than that, the interview was pretty easy. But I haven’t heard back, as I was supposed to get a call on Sunday.
Interview questions [1]
Question 1
They mainly asked me for my availability throughout the week, if I’m able to work weekends, what my good and bad qualities were, and that’s pretty much it and hobbies.
Easy, straight forward questions. Started as a group interview and ended up being offered the job along with 2 other people. It was very casual and no pressure. Interviewer was friendly.
Interview questions [1]
Question 1
Explain a time when you handled an upset customer?
Asked questions about what positions work best for you, why you want to work there, what makes you a good fit there, where you see yourself in 5 years. Very simple and open to answer any questions I had
Crew Member applicants have rated the interview process at Chipotle with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Crew Member roles take an average of 9 days to get hired, when considering 2,321 user submitted interviews for this role. To compare, the hiring process at Chipotle overall takes an average of 9 days.
Common stages of the interview process at Chipotle as a Crew Member according to 2,321 Glassdoor interviews include:
One on one interview: 34%
Group panel interview: 28%
Background check: 9%
Presentation: 6%
Personality test: 6%
Skills test: 5%
Drug test: 4%
IQ intelligence test: 4%
Phone interview: 2%
Other: 2%
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