Crew Member applicants have rated the interview process at Chipotle with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Crew Member roles take an average of 9 days to get hired, when considering 2,321 user submitted interviews for this role. To compare, the hiring process at Chipotle overall takes an average of 9 days.
Common stages of the interview process at Chipotle as a Crew Member according to 2,321 Glassdoor interviews include:
One on one interview: 34%
Group panel interview: 28%
Background check: 9%
Presentation: 6%
Personality test: 6%
Skills test: 5%
Drug test: 4%
IQ intelligence test: 4%
Phone interview: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Chipotle (Wichita, KS) in Feb 2013
Interview
I put in a few applications to the Chipotle locations close to where I live. I got emails from two of them showing interesting and giving dates and times for interviews. The first location I went to was just starting the lunch hour rush and there were already two other interviews being conducted. I was eventually interviewed by a manager. He was pretty good, asked about my work history, what I thought about Chipotle, etc. I was told I would get a second interview when the main manager returned from vacation. The interview at the second location was horrible! The woman who interviewed me seemed rushed and like she wanted to get it over with. When she told me Chipotle's creedo, it was like she memorized it and didn't really take it to heart. Afterwards, I got an email from the second location stating that they had found someone else. The first location never called back and when I called them a week later, the manager was STILL on vacation and my contact information was taken for when he got back. That was back in February and still no replies of any nature.
Easy, straight forward questions. Started as a group interview and ended up being offered the job along with 2 other people. It was very casual and no pressure. Interviewer was friendly.
Interview questions [1]
Question 1
Explain a time when you handled an upset customer?
Asked questions about what positions work best for you, why you want to work there, what makes you a good fit there, where you see yourself in 5 years. Very simple and open to answer any questions I had
I applied online. I interviewed at Chipotle (Los Angeles, CA) in May 2026
Interview
Very brief, was only asked a few questions. I felt a decision about not hiring me was made before the interviewer even sat down. I suspect the interviewer was not accustomed to interviewing and may actually only standing in for a manager that was not working that day