Crew Member applicants have rated the interview process at Chipotle with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Crew Member roles take an average of 9 days to get hired, when considering 2,321 user submitted interviews for this role. To compare, the hiring process at Chipotle overall takes an average of 9 days.
Common stages of the interview process at Chipotle as a Crew Member according to 2,321 Glassdoor interviews include:
One on one interview: 34%
Group panel interview: 28%
Background check: 9%
Presentation: 6%
Personality test: 6%
Skills test: 5%
Drug test: 4%
IQ intelligence test: 4%
Phone interview: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Chipotle (San Francisco, CA) in Jul 2014
Interview
There were multiple interviews. First one was past work experience and behavioral questions. Second one consisted of memorizing their work slogan, something about being giving the top customer and worker experience.
Easy, straight forward questions. Started as a group interview and ended up being offered the job along with 2 other people. It was very casual and no pressure. Interviewer was friendly.
Interview questions [1]
Question 1
Explain a time when you handled an upset customer?
Asked questions about what positions work best for you, why you want to work there, what makes you a good fit there, where you see yourself in 5 years. Very simple and open to answer any questions I had
I applied online. I interviewed at Chipotle (Los Angeles, CA) in May 2026
Interview
Very brief, was only asked a few questions. I felt a decision about not hiring me was made before the interviewer even sat down. I suspect the interviewer was not accustomed to interviewing and may actually only standing in for a manager that was not working that day