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      CipherHealth

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      Client Engagement Manager Interview

      Mar 31, 2016
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at CipherHealth (New York, NY) in Feb 2016

      Interview

      Applied online and had a 30 min phone interview with recruiter that asked very basic questions about my resume. 1 week later had an additional phone interview with a member of the client engagement team; was very basic as well. 2 weeks after that I was invited to the office for a round of in-person interviews. Horrible experience. Office was disgusting and very disorganized. No space for interview so we used a desk in the middle of the office. I met with five people on the team. Interviewers came off as very entitled, basically saying they were better than you because they were working at CipherHealth. Each interviewer asked the same questions, made you think that they memorized a script 5 min before the actual interview. The interviewers try to describe the role as more strategy focused; but the position itself is a glorified customer service role that functions as a helpdesk for client needs. I respect what the company is trying to do in the healthcare tech space but there are plenty of other companies changing the landscape. I would not have taken the job offer if it was extended to me.

      Interview questions [1]

      Question 1

      What is your favorite product we offer
      Answer question
      2

      CipherHealth interviews FAQs

      • Candidates applying for Client Engagement Manager roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at CipherHealth overall takes an average of 43 days.
      • Common stages of the interview process at CipherHealth as a Client Engagement Manager according to 1 Glassdoor interviews include:

        One on one interview:  50%

        Group panel interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Vice President(6) ;
        2. Senior Software Engineer(5) ;
        3. Customer Success Manager(4) ;
        4. Sales(3) ;
        5. Customer Success(2) ;
        6. Customer Success Manager (CSM)(2) ;
        7. Product Manager(2) ;
        8. Product Owner(2) .


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      Jobs at CipherHealth

      2 jobs in United States
      Account Executive
      United States
      ·
      $130K - $150K /yr
      (Employer provided)
      View job
      Account Executive
      New York, NY
      ·
      $130K - $150K /yr
      (Employer provided)
      View job
      View all Client Engagement Manager Jobs