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      CipherHealth

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      Product Support Specialist Interview

      Nov 17, 2016
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at CipherHealth (New York, NY) in Sep 2016

      Interview

      Extensive interview process for sure (5+ rounds); but I didn't mind since it was more opportunity to talk about the role and the company. They are very open about their challenges which was refreshing in an interview process. Lots of opportunity to ask questions so definitely take advantage of that. Good vibes from the all the folks either way. HR person was super responsive as well!

      Interview questions [1]

      Question 1

      If you had $100k, how would you spend it to develop a marketable product?
      Answer question
      4

      Other Product Support Specialist Interview Reviews for CipherHealth

      Product Support Specialist Interview

      Apr 18, 2017
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at CipherHealth (New York, NY)

      Interview

      This was a very lengthy process with interviews with several different people over multiple months. I had positive feedback up until the end when they stopped communicating. I get that they look for good fit, but that seems like something they'd figure out after the first couple interviews. Although all the interviewers were friendly, I would agree with the negative reviews and warn others that they'll likely just waste your time.

      Interview questions [1]

      Question 1

      Standard interview questions (why Cipherhealth, strengths/weaknesses, etc)
      Answer question
      1

      CipherHealth interviews FAQs

      • Product Support Specialist applicants have rated the interview process at CipherHealth with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 42.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Product Support Specialist roles take an average of 35 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at CipherHealth overall takes an average of 43 days.
      • Common stages of the interview process at CipherHealth as a Product Support Specialist according to 2 Glassdoor interviews include:

        Presentation:  17%

        Group panel interview:  17%

        Background check:  17%

        Phone interview:  17%

        Skills test:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Vice President(6) ;
        2. Senior Software Engineer(5) ;
        3. Customer Success Manager(4) ;
        4. Sales(3) ;
        5. Customer Success(2) ;
        6. Customer Success Manager (CSM)(2) ;
        7. Product Manager(2) ;
        8. Product Owner(2) .


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    • Jobs at CipherHealth

      2 jobs in United States
      Account Executive
      United States
      ·
      $130K - $150K /yr
      (Employer provided)
      View job
      Account Executive
      New York, NY
      ·
      $130K - $150K /yr
      (Employer provided)
      View job
      View all Product Support Specialist Jobs