I applied through a recruiter. The process took 2 weeks. I interviewed at CipherHealth in Aug 2020
Interview
Probably the WORST HR I spoke to in my life.
My scheduled time was rescheduled (twice).
She called me late, and then was not at all interested in what I had to say. She had no idea about the requirements of the role and sounded as though she was doing me a favor. Extremely unprofessional.
I don’t think I would want to join here even if I proceed to the further rounds.
HRs please get your people skills right.
I applied through a recruiter. I interviewed at CipherHealth (Portland, OR) in Aug 2020
Interview
I had a total of 5 interviews and the process was about 6 weeks total. It was good to meet with the core cross-functional partners that the role would be interfacing with. Every interview was on time, they always left time for questions at the end, and had relevant questions for the role. Even though the process was long, it was a great experience.
Interview questions [1]
Question 1
Tell me about a time where you failed at something? What was the project or process and what did you learn?
Customer Success Operations Manager applicants have rated the interview process at CipherHealth with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 42.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Operations Manager roles take an average of 16 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at CipherHealth overall takes an average of 43 days.
Common stages of the interview process at CipherHealth as a Customer Success Operations Manager according to 2 Glassdoor interviews include:
Phone interview: 50%
Drug test: 25%
One on one interview: 25%
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