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      CipherHealth

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      Technical Account Manager Interview

      Sep 27, 2022
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at CipherHealth (New York, NY) in Sep 2022

      Interview

      Started by talking with a recruiter, who told me the whole process would be 2.5 - 3 weeks, I ended up moving on to the first or four rounds. First Round: Hiring Manager Second Round: Panel interview with two of their current CSM's (customer success managers) Third Round: One of the directors of customer success The first three rounds went REALLY quickly. Then it was radio silence for 2.5 weeks. I reached out to the HR coordinator, who said I would be getting a response within 5 days, then 10 days later, still nothing, reached out again, and finally the recruiter sent me a canned response saying "it wasn't a mutual fit", I am totally fine with that, but the fact they moved me through three rounds of interviews, and then strung me along for 2.5 weeks, only to tell me it wasn't a "mutual fit" was a bit frustrating. This company seems incredibly disorganized, and unprofessional. Probably a blessing in disguise that it didn't work out.

      Interview questions [1]

      Question 1

      They want you to have experience in information security, they ask a lot of experience based questions. This was a brand-new role, and a lot of the questions were really based around how they should build this role out, what you think the role should look like, etc. They have NO clue what metrics would look like or really how they want to format the role.
      Answer question
      1

      CipherHealth interviews FAQs

      • Candidates applying for Technical Account Manager roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at CipherHealth overall takes an average of 43 days.
      • Common stages of the interview process at CipherHealth as a Technical Account Manager according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Vice President(6) ;
        2. Senior Software Engineer(5) ;
        3. Customer Success Manager(4) ;
        4. Sales(3) ;
        5. Customer Success(2) ;
        6. Customer Success Manager (CSM)(2) ;
        7. Product Manager(2) ;
        8. Product Owner(2) .


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      Jobs at CipherHealth

      2 jobs in United States
      Account Executive
      New York, NY
      ·
      $130K - $150K /yr
      (Employer provided)
      View job
      Account Executive
      United States
      ·
      $130K - $150K /yr
      (Employer provided)
      View job
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