Customer Support Engineer III applicants have rated the interview process at Cisco with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Engineer III roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Cisco overall takes an average of 27 days.
Common stages of the interview process at Cisco as a Customer Support Engineer III according to 3 Glassdoor interviews include:
Skills test: 29%
Phone interview: 29%
Personality test: 14%
One on one interview: 14%
Group panel interview: 14%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 2 months. I interviewed at Cisco (San Jose, CA) in May 2012
Interview
Whole day interview, first with several people from the team and then with management.
A lot of hands on questions on technical interviews. Real situations, networking questions. They are looking for wide experience across different techs. 2 role plays simulating Customer environment
I applied through an employee referral. I interviewed at Cisco
Interview
J'ai eu un entretien telephonique pendant 30 mins environ. Les questions etaient classiques, basees sur les experiences passees en relation avec le poste pourvoir. La personne etait bienveillante et agreable, mise en confiance.
I applied online. The process took 1 week. I interviewed at Cisco in Feb 2016
Interview
There was skiming across all technologies.
Was several technical interviews, several phone calls from HR. One interview with hire manager. After that just several phone calls from manager about daily work and work environment, work load, benefits and etc
Interview questions [1]
Question 1
Tel me about OSPF, what kind of LSA is used in this protocol.
phone interview then actual on site - you should have a solid networking knowledge for the interview. TAC is a great place to work. CCIE is highly appreciated here! you also need to have a great communication skills and be able to troubleshoot!