Account Specialist applicants have rated the interview process at Citadel Credit Union with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Citadel Credit Union as a Account Specialist according to 2 Glassdoor interviews include:
Group panel interview: 33%
Phone interview: 33%
Other: 33%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Citadel Credit Union in Jul 2020
Interview
I submitted an application online, listing an employee referral. I received an email two days later and set up a phone interview with the recruiter. The interview was 20 minutes long.
I then had a second interview with the call center director and a manager, it was a longer interview with more behavioral questions asking for examples.
Interview questions [1]
Question 1
Have you ever dealt with an irate/upset customer? Give an example.