Call Center Representative applicants have rated the interview process at Citadel Credit Union with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
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General interview questions about experience and customer interactions and experiences with some focus on sales goals that are required for the position. Interview is with the manager team and conducted virtually.