I applied through an employee referral. The process took 3 weeks. I interviewed at Clarivate (Boston, NY) in Jun 2020
Interview
1. Hiring team will screen your resume. 2. You have to make 1 minute video on why Clarivate should hire you. 3. Interview with Hiring Manager (Senior Manager / Team Manager) 3. Interview with Higher Management Level
Interview questions [1]
Question 1
Why should we hire you?
What do you understand about Clarivate?
What is your weaknesses and how do you deal with it?
What is the hardest situation you encounter before in handling your case and how you handled it?
What do you understand about our products?
How do you handle an angry customer?
If you need to inform your peers about the mistake they make, how do you convey it?
I applied through a recruiter. I interviewed at Clarivate (Chandler, AZ)
Interview
It was fast and very organized. Had three different interviews with different managers and a final where I need it to present and do a sales pitch. They explained the role and responsibilities.
Interview questions [1]
Question 1
Described my previous sales role and a challenge I overcome
I applied online. I interviewed at Clarivate in Jan 2024
Interview
I have cleared all rounds with good score and the Hr it self mentioned that i have cleared all rounds with high score but after all the rounds they said currently we put your profile on hold, is it the right way to the big organizations to keep a good and talented profile on hold? then what is the purpose of posting the jobs?
I applied through an employee referral. I interviewed at Clarivate (New York, NY)
Interview
The process was very thorough. I interviewed with my manager to be as well as another peer manager and team lead. This was followed up with another session that required a formal sales presentation.
Customer Service Representative applicants have rated the interview process at Clarivate with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 56.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 29 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Clarivate overall takes an average of 26 days.
Common stages of the interview process at Clarivate as a Customer Service Representative according to 10 Glassdoor interviews include:
Phone interview: 21%
Background check: 18%
One on one interview: 15%
Presentation: 12%
Drug test: 9%
Skills test: 9%
Group panel interview: 6%
Personality test: 3%
IQ intelligence test: 3%
Other: 3%
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