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      Clarivate

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      Customer Service Advisor Interview

      Feb 12, 2021
      Anonymous Interview Candidate
      Ayer Itam
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Clarivate (Ayer Itam)

      Interview

      Just normal interview process. Interviewers were nice. You just gotta keep calm and get going. They had 2-3 rounds of video call interview. Decent. Hard to predict the outcome. Overall good experience.

      Interview questions [1]

      Question 1

      Explain how would you handle difficult customers
      Answer question

      Other Customer Service Advisor Interview Reviews for Clarivate

      Customer Service Advisor Interview

      Apr 2, 2021
      Anonymous employee
      Bayan Lepas
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Clarivate (Bayan Lepas) in Mar 2021

      Interview

      Had two rounds of interview, first with the Clarivate team in Penang, second stage iv was with the hiring manager/manager of the role from America/other region. It was a nice and smooth interview, more to scenario/behavioral questions

      Interview questions [1]

      Question 1

      Scenario/behavioral questions About yourself how u overcome difficulties mostly want to know how u handle/deal with certain situations
      Answer question
      1

      Clarivate interviews FAQs

      • Customer Service Advisor applicants have rated the interview process at Clarivate with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 56% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Clarivate as a Customer Service Advisor according to 2 Glassdoor interviews include:

        One on one interview:  25%

        IQ intelligence test:  25%

        Drug test:  13%

        Presentation:  13%

        Background check:  13%

        Phone interview:  13%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(73) ;
        2. Manager(61) ;
        3. Analyst(58) ;
        4. Account Manager(57) ;
        5. Senior Software Engineer(54) ;
        6. Research Analyst(43) ;
        7. Senior Analyst(34) ;
        8. IP Analyst(33) ;
        9. Product Support Representative(30) ;
        10. Sales(29) ;
        11. Associate(28) ;
        12. Content Analyst(28) ;
        13. Product Manager(25) ;
        14. Associate Software Engineer(24) ;
        15. Director(24) .


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      Jobs at Clarivate

      71 jobs in United States
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      Senior Business Solution Consultant
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      ·
      $104K - $130K /yr
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      Strategic Advisor, Benchmarking - Part-Time
      Chandler, AZ
      ·
      $60K - $60K /yr
      (Employer provided)
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