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Clarivate Customer Support Manager Interview Questions

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Customer Support Manager Interview

Mar 15, 2022

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 4 weeks. I interviewed at Clarivate (Singapore) in Mar 2018

Interview

Total there were 4 rounds of interviews. First from talent management team then hiring manager followed by functional head from global team and lastly sales director from the local office.

Interview questions [1]

Question 1

Describe one scenario where you turned an upset customer to a positive one.

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