Account Support applicants have rated the interview process at ClassPass with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 36.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Support roles take an average of 16 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at ClassPass overall takes an average of 20 days.
Common stages of the interview process at ClassPass as a Account Support according to 4 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 33%
Other: 17%
Presentation: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at ClassPass in Apr 2019
Interview
Had around a thirty minute phone call with a representative of ClassPass who briefly discussed the requirements of the role and asked a few questions. Overall it was very short and not too informative. Was sent through to the next round which was an email response simulation in which I was confused what answer they were looking for. I was not put forward to the next round.
I applied online. I interviewed at ClassPass (Missoula, MT) in Jan 2020
Interview
Positive, professional, good conversation and questions. Met with two separate employees for 30 minutes each while they asked a number of behavioral situation questions. Laid back conversation - not tense. Easy to ask questions in regards to position and feedback given if asked.
I applied through an employee referral. The process took 4 weeks. I interviewed at ClassPass (Missoula, MT) in Jan 2020
Interview
A 30 minute phone interview with one of the recruiting agents outlining the position followed by two 30 minute interviews on-site with the team managers. I will refer to the two 30 minute interviews in the below questions.
Interview questions [1]
Question 1
Describe a situation where you faced adversity, how did you overcome it?
I applied online. The process took 1 week. I interviewed at ClassPass in Apr 2019
Interview
This is the rudest interview I have ever gotten. The HR person contacted me after I applied through LinkedIn, asking me to have a phone interview with her by giving her my availability on an online calendar. HOWEVER, she never confirmed the time with me and just randomly called me in the following week. RED FLAG! The HR person basically has no respect to the interviewee and doesn't respect interviewee's time at all. You cannot just call people without scheduling a time and randomly call them. Not everyone is in a convenient situation and sits there waiting for your call.