Recruiter screen, panel of 2 I would be working with, then a final where I had to create a presentation. This was for call center operations/metrics/improvements with ONLY “you have an 80/30 SLA and 5 hours of OT for each agent, a 15 minute handle time, and reduce “CALL VOLUME” within 30 days?….did you mean HANDLE time??? Oh, that’s right, I forgot, I’m the one who you think doesn’t know anything. So the 2 guys I believe wanted to hire me, the final, with some angry and rude from the get-go VP lady thought she was there to “catch me in a lie” or “show these guys I was full of it for experience” which is what I got from her. #1, people get cut from positions even if you execute every expectation so no, I WASN’T FIRED from my last employer. #2, I don’t work for you so when you said “I could have done better with my presentation and left out some things that could be managed better. What the Sam Hill am I supposed to tell you??? I have zero clue as to what the issues are because I don’t work for you! I have no access to anyone or any reporting, DUH! This final interview was so uncomfortable and horrible, on their end (2 people didn’t show and no one seemed prepared) that even though I am currently unemployed, I would have turned it down and told VP miserable lady off. Now…. Go hire some typical burn out to fill your position . You had 17 applicants in over 60 days on the requisition, but hey…. I’m sure the perfect burn out is out there somewhere.