I applied online. The process took 2 months. I interviewed at Cleveland Clinic (Cleveland, OH) in May 2019
Interview
Manager asks you the typical questions. But the issue is you do the interview and don't hear from a recruiter for months.... just to say you didn't get the job.
Interview questions [1]
Question 1
Ask you how you plan on remembering this information. Often things change at Cleveland clinic how will you keep up with the changes. Puts you on a scenario and see what task you will accomplish first.
Quick, got back to me rather quickly and although there were the typical interview questions, it also felt like it was more of a conversational style which I appreciate. Great staff and seems like everyone works together to help each other out.
Interview questions [1]
Question 1
Definitely behavioral based questions, like “tell me about a time when”. There were a few questions where I was speaking on my skills as well.
I applied online. The process took 1 week. I interviewed at Cleveland Clinic (Wooster, OH) in Jan 2025
Interview
I was asked to do an in person interview. I met with 2 of the department supervisors. Both were very personable. Although we discovered that this would not be a good fit for me. they assured me that they would send my name over to another hiring manager looking for a Patient Services Representative which they felt would be a good fit for me.
Interview questions [1]
Question 1
If you were a crayon in a box what color would you be and why?
I applied online. The process took 2 weeks. I interviewed at Cleveland Clinic (Akron, OH) in May 2022
Interview
It was a very Streamlined interview process. I had two interviews. One with Supervisor and one with HR. Also had to take a typing test for accuracy and speed. At my time of interview they were virtual I know they are now in person interviews.
Patient Access Representative applicants have rated the interview process at Cleveland Clinic with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 65.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 20 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Cleveland Clinic overall takes an average of 29 days.
Common stages of the interview process at Cleveland Clinic as a Patient Access Representative according to 7 Glassdoor interviews include:
Skills test: 17%
Phone interview: 17%
Drug test: 13%
One on one interview: 13%
Group panel interview: 13%
Background check: 13%
Personality test: 8%
Presentation: 8%
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