I applied through an employee referral. The process took 6 days. I interviewed at Cleveland Clinic (Uniontown, OH) in Jan 2022
Interview
The process was very fast and efficient. No in person interview required. Even though the interview was virtual, it was still very personable. Following the interview, I was contacted within a day with an employment offer.
Interview questions [1]
Question 1
Would I be available to occasionally cover at other satellite outpatient facilities.
Quick, got back to me rather quickly and although there were the typical interview questions, it also felt like it was more of a conversational style which I appreciate. Great staff and seems like everyone works together to help each other out.
Interview questions [1]
Question 1
Definitely behavioral based questions, like “tell me about a time when”. There were a few questions where I was speaking on my skills as well.
I applied online. The process took 1 week. I interviewed at Cleveland Clinic (Wooster, OH) in Jan 2025
Interview
I was asked to do an in person interview. I met with 2 of the department supervisors. Both were very personable. Although we discovered that this would not be a good fit for me. they assured me that they would send my name over to another hiring manager looking for a Patient Services Representative which they felt would be a good fit for me.
Interview questions [1]
Question 1
If you were a crayon in a box what color would you be and why?
I applied online. The process took 2 weeks. I interviewed at Cleveland Clinic (Akron, OH) in May 2022
Interview
It was a very Streamlined interview process. I had two interviews. One with Supervisor and one with HR. Also had to take a typing test for accuracy and speed. At my time of interview they were virtual I know they are now in person interviews.
Patient Access Representative applicants have rated the interview process at Cleveland Clinic with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 65.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 20 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Cleveland Clinic overall takes an average of 29 days.
Common stages of the interview process at Cleveland Clinic as a Patient Access Representative according to 7 Glassdoor interviews include:
Skills test: 17%
Phone interview: 17%
Group panel interview: 13%
Drug test: 13%
One on one interview: 13%
Background check: 13%
Personality test: 8%
Presentation: 8%
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