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      Clever

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      Customer Success Specialist Interview

      Jul 15, 2020
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Clever (San Francisco, CA) in May 2019

      Interview

      Started with a screening phone call, then a couple short assignments with spreadsheets and some data. Then had a 3-hour-long interview with 4 parts I believe. Met with many different people on the team. I heard back a few days later and they went with someone else. Then a couple weeks later, I was asked if I wanted a similar position with Clever (no extensive interview process required).

      Interview questions [1]

      Question 1

      Prepare a live lesson teaching someone about a technical subject (mine was API).
      Answer question

      Clever interviews FAQs

      • Customer Success Specialist applicants have rated the interview process at Clever with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 43.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Specialist roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Clever overall takes an average of 23 days.
      • Common stages of the interview process at Clever as a Customer Success Specialist according to 1 Glassdoor interviews include:

        Other:  20%

        Phone interview:  20%

        Group panel interview:  20%

        Background check:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(10) ;
        2. Senior Software Engineer(5) ;
        3. Customer Service Representative(4) ;
        4. Engineer(4) ;
        5. Technical Support Specialist(3) ;
        6. Account Executive(2) ;
        7. Customer Support(2) ;
        8. Customer Support Specialist(2) ;
        9. Manager(2) ;
        10. Sales(2) ;
        11. Software Developer(2) .


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