Horrible recruiting process. First sent out mass rejection email, then retracted. Then recruiter ghosted after multiple touch points and 2 interviews with hiring manger. They were acquired by a larger company during process, so I imagine that had something to do with poorly managed process, but the recruiter would regularly speak about best practices in recruiting...and then do the exact opposite. I would avoid applying here.
I applied online. I interviewed at Clever in Jun 2025
Interview
The process felt unnecessarily long and repetitive. Every interview — from the initial conversation with the hiring manager to the case study presentation — centered around one question: how I manage accounts strategically. The case study felt redundant, as I had already provided detailed examples during earlier conversations. Overall, a disappointing experience.
I applied through other source. I interviewed at Clever
Interview
Overall I thought the interview process was very smooth and comfortable. Everyone was very helpful and wanted to make sure I felt comfortable and prepared. I met with quite a few people and had to do a 30/60/90 presentation but it wasn't anything intimidating or too intense.
Interview questions [1]
Question 1
How approach meeting and managing a new team, especially one who is interested in professional development and career growth?
Manager, Customer Success applicants have rated the interview process at Clever with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 43.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Manager, Customer Success roles take an average of 33 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Clever overall takes an average of 23 days.
Common stages of the interview process at Clever as a Manager, Customer Success according to 6 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 28%
Group panel interview: 22%
Background check: 17%
Presentation: 6%
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