Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Cloudflare

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Cloudflare reviews | Cloudflare jobs | Cloudflare salaries | Cloudflare benefits | Cloudflare conversations
      Cloudflare interviewsCloudflare Customer Success Manager interviewsCloudflare interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Feb 28, 2021
      Anonymous Interview Candidate
      Miami, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Cloudflare (Miami, FL) in Jan 2021

      Interview

      Process is too long. 8 interviews including a presentation a mock call. Why drag a candidate through that whole process to say no in the end. They should have know on the first 3 or 4 interviews that it was not a match

      Interview questions [1]

      Question 1

      How would you handle a call from an upset customer
      Answer question
      3

      Other Customer Success Manager Interview Reviews for Cloudflare

      Customer Success Manager Interview

      Sep 5, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Cloudflare in Jul 2025

      Interview

      Hiring Manager, HR, Panel, VP and above, and founder. It literally took 2 months to get back to say I didn't get the job even though they led you to believe you were still in the game of getting the job. It was not the best interview process. They use the STAR process, the mock presentation was interesting but honestly no one really listens to you. You can tell with the questions they ask afterwards. Im pretty sure I did really well but it is what it was. Not impressed with the entire process, they don't really get to know you or your skill set. You need to be a good actor for this company in order to get in is my guess. TWO month process was so ridiculous oh and in the end you get a generic email not even personalized that you didn't get the job even though they say please reach out and you follow up professionally. Not cool

      Interview questions [1]

      Question 1

      Basic interview question and mock presentation with assumptions
      Answer question
      1

      Customer Success Manager Interview

      Oct 11, 2024
      Anonymous Interview Candidate
      London, England
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 months. I interviewed at Cloudflare (London, England) in Sep 2024

      Interview

      Very long process with a first call with the recruiting team , followed by a call with the hiring manager and calls with the sales and engineering teams. The last steps are a mock QBR in front of a panel and a call with a C level

      Interview questions [1]

      Question 1

      How do you prioritize your workload and time when handling many customers
      Answer question
      2

      Customer Success Manager Interview

      Nov 28, 2022
      Anonymous Interview Candidate
      Munich, Bavaria
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Cloudflare (Munich, Bavaria) in Nov 2022

      Interview

      The Interviewing is a 7 Stage process of which the selection of your CV counts as number 1 and the following call with the hiring manager as number 2. Number 3 is to use Cloudflare DNS on your own website, after which you should write up an assessment of your experience (no indication as how this should look. In Stage 2 with the hiring manager, he did mention that they have a long interview process and move slow. The initial interview just went through every step of my professional history not focusing on what one can actually bring to the table as a CSM - hence none of the questions were focused on the role of a CSM to assess suitability based on my experience. The interview went 15min over the scheduled time, however even before that time ran out I mentioned that I had another meeting, the hiring manager continued for another 5 mins regardless of other commitment. After completing Stage 3 the following day and no response to a question I had for three full days, I decided not to continue the interview process notifying the hiring manager by email, after which of course I shortly received an email that I wasn't selected anyway. Make of that what you will:)

      Interview questions [1]

      Question 1

      Why did you decide to go into CS rather than Sales since the money is better?
      Answer question
      5

      Cloudflare interviews FAQs

      • Customer Success Manager applicants have rated the interview process at Cloudflare with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 32% positive. To compare, the company-average is 35.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 42 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Cloudflare overall takes an average of 39 days.
      • Common stages of the interview process at Cloudflare as a Customer Success Manager according to 19 Glassdoor interviews include:

        Phone interview:  30%

        One on one interview:  20%

        Background check:  13%

        Presentation:  11%

        Group panel interview:  11%

        Other:  6%

        Skills test:  4%

        Drug test:  2%

        Personality test:  2%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(127) ;
        2. Business Development Representative (BDR)(62) ;
        3. Systems Engineer(56) ;
        4. Sales(39) ;
        5. Solutions Engineer(29) ;
        6. Technical Support Engineer(27) ;
        7. Software Engineer(26) ;
        8. BDR(20) ;
        9. Enterprise Account Executive(19) ;
        10. Product Manager(15) ;
        11. Customer Success Manager(11) ;
        12. Customer Success Manager (CSM)(10) ;
        13. Senior Account Executive(10) ;
        14. Engineer(9) ;
        15. Engineering Manager(8) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Cloudflare

      8 jobs in United States
      Senior Account Executive, LATAM
      Miami, FL
      View job
      Senior Account Executive, LATAM
      Austin, TX
      View job
      Senior Product Manager - Enterprise (API & SDK)
      Austin, TX
      ·
      $116K - $159K /yr
      (Glassdoor est.)
      View job
      Vulnerability Management Engineer
      Austin, TX
      View job
      Software Engineer, Workers Deploy & Config
      United States
      ·
      $150K - $206K /yr
      (Employer provided)
      View job
      View all Customer Success Manager Jobs