Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Co-op

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Co-op reviews | Co-op jobs | Co-op salaries | Co-op benefits
      Co-op interviewsCo-op Customer Service Team Member interviewsCo-op interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Publix
      3.6★Compensation & Benefits
      avatar
      ALDI
      3.5★Compensation & Benefits
      avatar
      H E B
      4.1★Compensation & Benefits
      avatar
      Trader Joe's
      4.1★Compensation & Benefits

      Customer Service Team Member Interview

      Jul 21, 2019
      Anonymous Interview Candidate
      London, England

      Other Customer Service Team Member Interview Reviews for Co-op

      Customer Service Team Member Interview

      May 30, 2026
      Anonymous employee
      East Leake, England
      Accepted offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Co-op (London, England) in Jul 2019

      Interview

      After passing online assessment I was called for face to face interview in store with store manager. my interview time was at 10 am, and I was there at 9.40 and inform about it. my interview started at 9.50 and finished in just 12 mins. The manger was very impressed with my time and asked me about my experience, As I had long retail working experience, I said to him and he said he got no problem with me. As the position advertised was for 15 hours over 2 days, he asked me can I work overtime like 5-6 days and sometimes nights if needed when he is got hours for store, I replied I can do 3 days but no nights as I got young kids to support my partner. at the end he said he got more interviews to do and I should receive the feedback. in a couple of days I received email that I didn't made to the position this time. I want to tell when they are advertising for 15 hours how can they expect to be fully flexible, it is straight forward abuse of personnel so they can give work whenever they need and don't have to pay holidays if I keep working over my contract. Absolutely disgusting.

      Interview questions [1]

      Question 1

      what I know about coop
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Co-op (East Leake, England)

      Interview

      Over an hour long, a great talk delving into my strengths and how I can best adapt to the company's values and game plan for the new year, without being overly flowery.

      Interview questions [1]

      Question 1

      How have you managed an emergency within a team project in the past?
      Answer question

      Customer Service Team Member Interview

      Jun 18, 2024
      Anonymous employee
      Leeds, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Co-op (Leeds, England) in Jun 2024

      Interview

      The interview process was very calming, I didn't feel anxious or nervous about the interview, it felt like a conversation between two people rather than a high pressuring job interview which I really enjoyed.

      Interview questions [1]

      Question 1

      Tell me a time where you had to overcome a challenging situation?
      Answer question
      avatar
      Co-op response
      1y
      Thank you for reviewing your interview experience with us.

      Customer Service Team Member Interview

      Jul 21, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Co-op

      Interview

      friendly and clear conversation with the shop manager. well understand the job requirement and prospect of the job. Provide sufficient information of the hiring process going on. So that I have an excellent impression with the company that I am going to join.

      Interview questions [1]

      Question 1

      past experience about customer service and retailing.
      1 Answer