Very polite and lovely interviewer and very soft spoken staff, interview questions were bit tricky but i managed to answer and company provide benefits as well. It was a good interview experience for a retail store
I had a very positive interview experience with Co-op. Syed Hussain was kind, patient and welcoming from the beginning. English is not my first language, and I was nervous, but he made me feel comfortable and gave me time to express myself. He listened carefully, treated me with respect and created a friendly atmosphere throughout the interview. I truly appreciated the opportunity and left the interview feeling confident and valued as a candidate.
I applied online. I interviewed at Co-op (Ripley, Surrey, South East England, England) in Jul 2026
Interview
All five questions they emailed to you prior to the interview will come up. Prepare answers to all. Very relaxed environment and the interviewer was very friendly so nothing to be worried about really.
Interview questions [1]
Question 1
Describe a time when you delivered excellent customer service
I applied online. I interviewed at Co-op in Jun 2026
Interview
It was nice and smooth and very intuitive. I liked how I had help from the website to prepare for the interview and so I was able to fully explain my previous experience.
Interview questions [1]
Question 1
Give me a time when you stood up for yourself or someone else
Customer Team Member applicants have rated the interview process at Co-op with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Team Member roles take an average of 12 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Co-op overall takes an average of 16 days.
Common stages of the interview process at Co-op as a Customer Team Member according to 4 Glassdoor interviews include:
One on one interview: 50%
Personality test: 33%
Phone interview: 17%
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