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Co-op Customer Team Member (CTM) interview questions

based on 72 ratings - Updated Jul 20, 2026

Easy interview difficulty

Very positive interview experience

How others got an interview

92%
Applied online
Applied online
6%
In Person
In Person
2%
Employee Referral
Employee Referral

Interview search

72 interviews

Customer Team Member (CTM) Interview

Aug 8, 2024

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at Co-op (Glasgow, Scotland) in Feb 2022

Interview

Pretty informal, more like a conversation with a few interview questions. The majority of the questions were 'what would you do in this situation?' or 'tell me a time were you...'

Interview questions [1]

Question 1

Tell me a time were you had to act as a leader?

Answer question

Co-op response

Thank you for reviewing your interview experience with us.

Customer Team Member (CTM) Interview

Jul 24, 2024

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 3 weeks. I interviewed at Co-op (London, England) in Aug 2022

Interview

it was easy, just some basic competency based interview questions and basic work experience based questions. But I think it can vary depending on the managers, there is one test before and then its a interview.

Interview questions [1]

Question 1

what makes me suitable for the role?

1 Answer

Co-op response

Thank you for your review of your interview experience.

Customer Team Member (CTM) Interview

Jul 4, 2024

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at Co-op

Interview

It was pretty straightforward. The interview questions to prepare for are sent to your email. It helps to be less nervous and the store manager was really nice. She helped me feel relaxed during the entire process.

Interview questions [1]

Question 1

Situational questions, about 5 which I can't remember now but I think one was about why the co-op

Answer question

Co-op response

Thank you for your review of your interview experience. Welcome to Co-op!

Viewing 21 - 25 of 72 Interviews

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Co-op Customer Team Member (CTM) interview questions

Easy interview difficulty

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Customer Team Member (CTM) Interview

Customer Team Member (CTM) Interview

Customer Team Member (CTM) Interview

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