I applied in-person. The process took 2 days. I interviewed at Coach (Chicago, IL) in Nov 2011
Interview
I came into the store and asked for an application. A girl gave it to me and said that they are having a group interview that Saturday. I went to the interview and it was with the store manager and two other girls. We filled out some paperwork first and then she started asking us questions. After the questions we each did a role play of how to sell to customers. After the interview was done, I got a call later on that day from the store manager asking if I can meet with the District Manager at another location. When I met with the DM, it was another girl as well.
Interview questions [1]
Question 1
Between a 1-10, what would you give yourself for selling?
really pushy on timeframes, hiring manager at the time was a bit passive in emails stating if i didnt reply the jb would be lost and they kept reaching out, felt a bit aggressive.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?