Cognizant Customer Service Representative (CSR) interview questions
Average interview difficulty
Mostly positive interview experience
How others got an interview
- 20%Employee ReferralEmployee Referral
- 13%RecruiterRecruiter
- 9%Staffing AgencyStaffing Agency
- 2%OtherOther
- 2%Campus RecruitingCampus Recruiting
- 2%In PersonIn Person
Interview search
56 interviews
Cognizant interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at Cognizant with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 69.4% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 20 days to get hired, when considering 35 user submitted interviews for this role. To compare, the hiring process at Cognizant overall takes an average of 17 days.
- Common stages of the interview process at Cognizant as a Customer Service Representative (CSR) according to 35 Glassdoor interviews include:
Phone interview: 18%
One on one interview: 15%
Skills test: 13%
Presentation: 10%
Personality test: 9%
Drug test: 8%
Group panel interview: 8%
Background check: 8%
IQ intelligence test: 7%
Other: 4%
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