Customer Solutions applicants have rated the interview process at Comcast with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Solutions roles take an average of 20 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Customer Solutions according to 2 Glassdoor interviews include:
Personality test: 18%
One on one interview: 18%
Background check: 18%
Skills test: 18%
Phone interview: 18%
Drug test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 weeks. I interviewed at Comcast (Lebanon, PA) in Apr 2015
Interview
1. Take a computer based test
2. Phone interview
3. background check and drug test
4. In person interview
They have you interview and often have 1-3 people there (I interviewed 2 times at 2 different sites for 2 different positions) and they take turns asking you questions and moving you around. They will ask the same question 2-3 different ways.
Interview questions [1]
Question 1
Name a time you had to deal with an irrational person, how did you handle it?
I applied online. The process took 5 days. I interviewed at Comcast (Baltimore, MD) in Jan 2014
Interview
Easy interview basic behavior questions and a role play scenario on how you would gethink a customer to keep service after calling to cancel based on price. Basically sell the value of the service making sure you point out why the customer needs the service. Based on what you told me ect.