I applied through college or university. I interviewed at Comcast in May 2017
Interview
I first initiated contact with Comcast when they conducted a networking event at my college. I did not know what to expect, but I talked to a hiring manager whom instructed me to send her my resume via email after informing me of some open job positions available. After e-mailing back and forth a few times I was then communicating with a recruiter whom was very personable, friendly, reliable, and informative (can you tell I had a great experience with the recruiters?) We set up a phone interview, which felt more like a conversation than a interview. My recruiter informed me about the position I applied for and the wonderful benefits that accompany the position. I was then selected to take an online assessment which was a test of your skills and personality. Afterwards, I was then contacted to schedule an interview at the location that I had applied for. I met with the hiring manager and he conducted an interview that lasted about 30-45 minutes, he had an assessment pamphlet in front of him where he asked questions from and wrote notes about the answers I had provided. After the interview I was provided feedback from the recruiter whom then informed me that I was selected to move to the second round interview where I met with the marketing manager. This manager had the same pamphlet in front of them, and asked me some more in-depth questions about my experience and I had the opportunity to ask this manager my own questions. I was then contacted a few days later by my recruiter whom informed me over the phone that I was selected as the candidate of choice, and that I would have to fill out a background check and complete a drug screening. I was e-mailed the information and my offer letter.
Interview questions [1]
Question 1
How would you sell xfinity cable and internet to me?
I applied through an employee referral. The process took 2 weeks. I interviewed at Comcast (Fort Lauderdale, FL) in Apr 2023
Interview
Three interviews, solo. One with recruiter, second with another manager, and a final one with a different manager. Very laid back if you talk about sales and your ability to drive them.
Fairly easy interview process. First you have a phone screening with recruiter, if you pass there then you go on to a second phone call with upper management. If successful, you go onto video interview with the manager as well as upper management. Response is quick.
Interview questions [1]
Question 1
Past experience?
How do you overcome obstacles pertaining your job?
Very easy questions, mostly behavioral. Three step interview process with a phone screening followed by two meetings with managers, one of which is your direct manager, and the other is a regional manager.
Retail Sales Consultant applicants have rated the interview process at Comcast with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Consultant roles take an average of 19 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Retail Sales Consultant according to 21 Glassdoor interviews include:
Phone interview: 22%
Drug test: 15%
One on one interview: 13%
Skills test: 12%
IQ intelligence test: 10%
Presentation: 10%
Background check: 7%
Personality test: 6%
Group panel interview: 4%
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