I applied online. I interviewed at Comcast (Miramar, FL) in Jul 2017
Interview
It was about 15 mins. I was asked a few questions. Then I was advised how the process goes and how long it will take for someone to contact me if I am chosen.
Interview questions [1]
Question 1
Please tell me when a instance when you made a irate customer happy.
I applied online. I interviewed at Comcast (Tinley Park, IL) in Jan 2021
Interview
video interview and then invited to in person interview we got a good scope of the company and got to shadow a rep during their calls and ask questions later after we did a 1 on 1 with a supervisor the whole process from app to offer was about 2 weeks or more
I applied online. The process took 4 weeks. I interviewed at Comcast (Flint, MI)
Interview
The process took about a month total. I did two interviews and received an offer the next day from HR. The interview was easy. Just be yourself and smile the entire time and you'll get the job.
Interview questions [2]
Question 1
Name a time you had to work independently and faced a difficult tasks. What was the task and how did you overcome it?
I applied online. The process took 5 days. I interviewed at Comcast (Silver Spring, MD) in Jan 2019
Interview
Completely an online customer service quiz, where they test your customer service knowledge. Two days later I received a phone call saying I passed the test and scheduled me for an interview. Interview with one the supervisor from the department and after interviewed with the manager over the department. 48 hours got a phone call that I was selected and gave me all the details.
Interview questions [1]
Question 1
Tell me about a time that you had to deal with a difficult customer.
Billing Specialist applicants have rated the interview process at Comcast with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Billing Specialist roles take an average of 27 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Billing Specialist according to 6 Glassdoor interviews include:
Drug test: 20%
Skills test: 16%
One on one interview: 16%
Presentation: 12%
Phone interview: 12%
Group panel interview: 8%
Background check: 8%
IQ intelligence test: 8%
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