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      Client Solutions Specialist Interview

      Aug 28, 2017
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Comcast (Chicago, IL) in Apr 2017

      Interview

      Do not apply for Comcast Spotlight if you need a job right away. The interview process takes forever. I sent my resume and almost 2 months later got a phone interview. The interview is full of behavioral questions and it takes about 30 min. Not very difficult. One week after the interview I checked the status of my application online where it changed from "We received your application" to "We looking forward to speak with you." So I was pretty happy I pass for the second round. One month later, I received an email asking if I would complete a survey. The survey was just about race, disabilities and veterans. 3 weeks after I complete the survey I received an email from the recruiter who interviewed me over the phone saying that they decided to move forward with a different candidate. So yes, I pass for the second round of the interviews, but apparently they changed their mind and did not even give a chance for me to be there in person. Ps. in case you are wondering, I am considered hispanic/latino, even though I have a "white name". So if you are applying and you are not Caucasian I don't recommend you to take the voluntary survey. Because It seems more than a coincidence that they dropped my application right after they found out about my race.

      Interview questions [1]

      Question 1

      Tell me a time you solved a conflict at work?
      Answer question
      3

      Comcast interviews FAQs

      • Common stages of the interview process at Comcast as a Client Solutions Specialist according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(561) ;
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        13. Project Manager(148) ;
        14. Director(142) ;
        15. Inbound Sales Representative(139) .


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